Fly-by-night Outrage

san-francisco-taxi-sfo-christian-lewis

After gleefully watching the #DeleteUber movement gain traction on social media for a week, I was curious if there would be any residual effects from the boycott when I started my shift on Thursday. Even though most of the protesters were switching to Lyft, some folks did recommend Flywheel. A few even kept it old school and suggested flagging down one of the hundreds of empty cabs rolling around The City …

As I leave the National yard that afternoon, I check my Flywheel phone and get the same error: Can’t connect to server. It’s been over a week now. From what I’ve read on Hackers, it’s affecting many drivers, but only those who don’t drive for Flywheel Taxi, the cab company, that is, not the app.

Fortunately, the outage doesn’t interfere with the user end of the app. People can request rides, and drivers, especially those who work for Flywheel Taxi — again, the cab company, not the app — are still receiving orders …

Flywheel has been around since I started driving a taxi. I’ve always incorporated the app into my driving rhythm. Without it, I have no choice but to hunt down fares the old-fashioned way. I work the Financial, Union Square, SoMa and the Mission. When dropping outside the metro area, I have to remind myself not to linger, as I usually do with the Flywheel app open, and hightail it back downtown.

You don’t really notice how much business you get from the Flywheel app until it’s gone.

Read the rest of this column here.

[photo by Christian Lewis]

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