Tag Archives: fulltime drivers

From Uber and Lyft to Taxi

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Originally appeared on Broke-Ass Stuart’s Goddamn Website

It’s inevitable.  Now that I drive a taxi, I regularly field the inquiry:  “So… have you thought about driving for Uber?”  When I tell my passengers that I did the Lyft and Uber thing before switching to taxi driving, they’re usually shocked.  “Don’t you make more money with Lyft and Uber?”  Maybe some do, I’ll say, but I never did. After eleven months of mostly full time driving, my bank account was overdrawn, my credit cards were maxed out, the backseat of my car looked like I’d been transporting farm animals and I was riddled with self-loathing.  I was basically subsidizing multi-million—or, in Uber’s case, multi-billion—dollar companies.  And for what? Empty promises and a sense of community?  What bullshit.  I never felt like anything but an underpaid, untrained and unregulated cab driver.

I could go on ad nauseam, detailing the moral bankruptcy of the Lyft and Uber systems, but now that I’ve been a real taxi driver for two months, I try to deflect the Uber/Lyft question.  It’s boring.  I’m sick of talking about fucking Uber in my cab!  And to be honest, I’m not proud to have driven for them as long as I did.  In fact, I’m ashamed of it.

From the beginning, I was appalled by the self-entitled culture that spawned the phenomenon of “ridesharing” and the consequences it’s had on the livelihoods of cab drivers, most of whom are longtime San Francisco residents.  It wasn’t easy participating in the destruction of a blue-collar industry.  After all, I’m a descendent of coal miners, janitors, store clerks and army grunts.   In college, I was required to read The Communist Manifesto three times.  Being an Uber/Lyft driver is not in my nature. To be successful at it requires personality traits I will never possess: the ability to cheat and scam.  And a complete lack of conscience.  Since the only time you make decent money is during surge pricing, you have to take pride in ripping people off.  The rest of the time, you’re barely making minimum wage, so you need to be somewhat stupid as well.  You’re basically running your personal car into the ground and hoping to luck out with a ride that’s more than five bucks.  Some drivers have figured out how to make the system work for them and earn more money referring drivers than they do actually driving themselves, but isn’t that just a bizarro take on the pyramid scheme?

Despite Uber’s political spin or Lyft’s cheerful advertising campaign, using your personal car as a taxi is not sustainable.  Each time I got behind the wheel of my Jetta and turned on the apps, I had to overlook the absurdity of what I was doing.  It never ceased to amaze me that people would be so willing to ride in some random dude’s car.  But since my passengers acted as if the activity were perfectly normal, I went along with it.

Once I realized what I’d gotten myself into, I wanted to document the exploitative nature of this predatory business model. I wanted to expose the inherent risks associated with inadequate insurance, the lack of training and the vulnerability of not having anyone to contact in an emergency.  I wanted to shed light on the reality of being a driver, dealing with constant fare cutsenforced jingoism and the tyranny of an unfair rating system.  I wanted to reveal the lies.  All the dirty lies. I started a blog and even published two zines about my experiences.

Naïvely, I thought reporting on these issues from the perspective of a driver would make a difference.  I was wrong.  People hold on to their faith in the corporate spirit even when it’s against their best interest.  That’s what I figured out from all this.  Oh, and that I really like driving the streets of San Francisco.  So I signed up for taxi school and went pro.  Now I make more money, feel more relaxed and no longer have to worry about declaring bankruptcy if I get into an accident.

Plus, I’m a taxi driver.

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In San Francisco!

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I haven’t felt this connected to a place through a job since I was a cook in New Orleans.

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Behind the Wheel 2: Notes from an Uber/Lyft – The New Zine

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From the trenches of San Francisco’s sharing economy: another rideshare confessional zine

Behind the Wheel 2 includes more insight into the day-to-day travails of a rideshare driver in San Francisco, more stories about driving drunks, switching from Lyft to Uber, a visit to Uber HQ, self-entitled douchebags, talk of gentrification and displacement, the tech boom, public debauchery, emotional breakdowns, police activity and the constant threat of pukers.


56pp. | Wraparound cover | Illustrated | Staple bound | $5.00 postpaid

Order the print version through Etsy or PayPal.

A PDF or ePub Download is available for 99 cents through Etsy!

(For PayPal, click here.)



EXCERPTS:

To Uber Or Not To Uber

A Day in the Life of a Rideshare Driver

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Table of Contents:
Emperor Caveat
To Uber or Not to Uber
A Day in the Life of a Rideshare Driver (PDF)
The Wrong Bush and Mason
Gun on the Street
Infinite Douchebaggery
The Polk Gulch Vortex
Another Wasted Night
The Leather Man

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What is a zine?

A zine (/ˈziːn/ zeen; an abbreviation of fanzine, or magazine) is most commonly a small circulation self-published work of original or appropriated texts and images usually reproduced via photocopier. — via Wikipedia

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Behind the Wheel 2 debuted at the East Bay Alternative Book and Zine Fest:

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Why I Uber On: The Reality of a Rideshare Driver

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Ridesharing is a racket.

Let’s be real. There’s nothing “disruptive” about taking an idea that already exists, like taxies, and figuring out how to become a cab company without owning a single car. In their current configurations, Uber and Lyft are entirely dependent on their drivers, who are currently in open revolt and quitting in disgust over the latest price cuts as Uber and Lyft fight it out to see who will win the rideshare wars. Despite constantly recruiting new drivers and offering incentives like wage guarantees and bonuses during the first month, after that initial trial run, the cold, hard reality of driving for hire in your own vehicle becomes painfully apparent.

Just like a traditional taxi company, ridesharing is built on the backs of drivers. But for full time drivers, ridesharing is becoming less and less viable. The money just doesn’t add up anymore. And the associated risks with ridesharing only make things worse.

Drivers all across the country are coming to this realization. They’re pissed beyond belief. They’ve taken to Facebook to voice their anger and organize protests, strikes, class action lawsuits and to form a union. They’ve even joined forces with the Teamsters.

The rideshare wars are getting ugly.

Not all drivers are unhappy though. There are still plenty of folks who tell the complainers to stop whining and get another job if they don’t like the way things are with Lyft and Uber. These drivers, who mostly work part time, like to point out that ridesharing is a great second job that offers them flexibility and a decent source of extra income.

I’m always amazed at this attitude, not because of its insensitivity, which is repulsive in and of itself, but it shows a complete ignorance of what ridesharing really is.

These companies are trying to destroy traditional taxi services and the only way they’re going to do that is with full time drivers who are out there twenty-four hours a day accepting requests and keeping the system online. The CEOs of Lyft and Uber know that if prospective passengers request a ride and there are no cars available, those prospective passengers will move on to another service, i.e., a taxi or the bus, and probably won’t try ridesharing again. Consumers are fickle as hell.

Ridesharing is not sustainable with part time drivers looking for something fun to do on a Saturday night.

However, at the current prices, ridesharing doesn’t really make sense for full time drivers. If you’re really going to survive as a full time rideshare driver, you’re looking at driving your car sixty hours a week. Which is no cakewalk. Not just anybody can do that. After an eight hour shift, I’m usually dead to the world and struggle to get back out there the next day.

But there are drivers who do sixty hours a week. Or more. And that’s what makes ridesharing sustainable: the drivers who bust their ass and run their cars into the ground.

Of course, the media only ever seems to focus on the retirees and students looking to make some extra bucks and get out of the house. Because it looks good. It puts a positive spin on ridesharing. But full time drivers and anybody who’s trying to make a decent wage driving a car know what the real cost of ridesharing is. We face serious risks with insurance gaps, troublesome passengers, potential health problems, damage to our vehicles and the financial hardships of constant repair and maintenance, we are denied tips and, with the rating system, we don’t even have job security.

So why keep driving for Uber?

If I’m making less and less money each month while I continue to rack up miles and wear and tear on my car, which isn’t even paid for yet, why do I continue?

Well, I like driving. And I enjoy dealing with people. Sure, there are a lot of stinkers who get in my car and treat me like a servant. The drunks are particularly annoying. But I’ve had some amazing interactions with folks and, after awhile, it gets addictive. You never know who’s going to get into your car.

Still, that’s not going to pay my bills. I can satisfy this need for human interaction in many different ways.

No, the real reason that I keep driving for Uber is because I feel stuck. I’m broke as shit and I’m not sure yet how to get out of the financial hole I’ve gotten myself into. I have an enormous amount of debt. Yes, I could quit driving and get a job at Trader Joe’s. But I can’t wait two to three weeks for a paycheck. I’ll be homeless by then.

Plus, I have an entrepreneurial spirit. I bought into the promise of ridesharing. It’s my own damn fault I didn’t get while the getting was good.

I started driving for Lyft and Uber in March 2014, after I lost my job working in print media. Since nobody really needs editors and layout designers anymore, it’s been difficult to find gainful employment. Especially in San Francisco, where everything evolves around apps and the development, marketing and selling of apps.

So I’ve been doing whatever I can to make a buck: selling stuff on eBay, looking for freelance work, hawking my self-published zines and using my car to drive for Lyft and Uber.

At first, I made decent money with ridesharing. I could drive thirty hours a week and make enough to survive. But then Lyft lowered their rates. Then Uber lowered their rates. Then they both lowered the rates some more. And then some more. They are literally nickel-and-diming their drivers in their attempt to dominate the ridesharing market. Because at the end of the day, these arrogant assholes have to be the top dog. Like evil scientists overcompensating for being such nerds, their ambitions seem to know no bounds.

It’s a goddamn shame. Passengers weren’t even complaining about the prices. They were happy to have a better service.

Now it seems like Lyft and Uber are not just competing with each other but with the bus as well. It costs $2.25 to ride the Muni. A minimum fare for take a car is five dollars. So why not request an Uber for a few bucks more when you don’t feel like walking a couple blocks?

It’s dehumanizing to pick somebody up and be told, “Oh, I’m not going far.” Like that’s a good thing. Occasionally, a passenger will apologize for requesting a car to go a short distance, but saying sorry doesn’t ameliorate the crushing blow of ending the ride at their destination and seeing that $5.21 on the screen of my cracked iPhone. Of which I only see eighty percent, obviously, before factoring in gas and taxes, at the very least.

This has become the reality of ridesharing: slave wages.

And the problem with slave wages is that you can easily wind up in a vicious cycle of poverty.

Each week it gets more and more difficult to climb out of that hole.

So yeah… I keep driving for Uber because I’m hoping eventually I’ll make enough money to take a breath and figure out how to get myself out of this mess. But that day has yet to come. And as the prices keep going down, it may never come and I’ll just continue sinking deeper into poverty.

I should probably start playing the lottery. I’d certainly have better odds.


An earlier version of this post originally appeared on my blogger site.

For more nitty gritty details on my time as an Uber/Lyft driver, check out my blog Behind the Wheel.

These days, I write about my life as a bonafide cab driver for the San Francisco Examiner.

Follow me on twitter

I also do zines about driving for Uber and Lyft.