Tag Archives: uber

The silent us are out there: a letter from a reader

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July 28, 2017

Kelly,

I’ll be brief: I appreciate your columns. I don’t always enjoy them, because some of your experiences push my buttons, good and bad, but I do appreciate them. A long time ago, another cab driver used to post his column, and it also was worth reading. I believe it was called Night Cabbie.

I’ve lived in the Castro for over 20 years. I used to hate waiting for a cab when I needed one, like when I had 4 bags of groceries from Safeway. They didn’t come when called, and in the daytime, they were all parked downtown at the hotels. I knew that my $6 (way back) plus $1-2 tip could not compete. And I resented that I was “second class” behind downtown fares.

And Uber swung the pendulum my way. Any ride, any time. Yippee. But then the reality set in. Uber was mean and aggressive, very un-SF-like. I tried Taxi Magic/Curb, but without a credit card guarantee, they would blow me off too. Finally, Lyft came along. Soon, I noticed that 40% of taxi drivers were “new”. The regulars quit, retired, or started driving for Uber. It bothered me a bit.

Finally, the taxi industry got their shit together and produced an app: Flywheel. Took a while to work the kinks out, but it’s fine now.

I like the experience of taxis. I like that the driver usually knows where I’m going and the best way to get there without relying on “Wayz” app or gps. I like that taxi drivers will pull up in front of my door, get out, and help me with those bags of groceries. I like that the drivers know where and how to flip a U-turn and get it done without whining. I like that I don’t have to worry about surge pricing. And I know that taxis have all the proper certifications and insurance.

I like Flywheel because it levels the playing field for fares, from Yellow Cab and Luxor down to the small independents.

I’m glad that Uber came along. It changed my life for the better in getting a ride. I usually split between Lyft and taxis depending on circumstances, but I want my taxis to stay around.

So you keep writing and keep driving.

The silent us are out there.

David Fusilier
San Francisco, CA

SF Pride in all its splendor

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My column this week is about driving a taxi during Pride weekend.

On Saturday, The City is abuzz with gaiety. Market Street is like a jugular vein from Civic Center to the Castro. Traffic streams inbound and out. The sidewalks are crowded with partiers who stop at each bar and inquire, “Is this a gay bar?” To which the answer is always, “Yes!”

It is Pride weekend, after all.

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People, people everywhere, but not a flag in sight.

In the doldrums, I try to stay optimistic. Around midnight, the phone networks become overloaded, forcing people to wander onto side streets and up 17th to get a connection so they can order their Ubers and Lyfts. Other people jump in taxis.

“Oh, thank you so much for taking me home! I don’t know what I would have done if you hadn’t been there.”

It feels good to be appreciated, however misguided.

Read the rest here.

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Ding-Dong! The Bro is Dead

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Kalanick is not just Uber’s biggest liability, he’s also the perfect fall guy.

Ugh. This guy.

In my latest column for the S.F. Examiner, I try to focus on the usual shit about my personal life and try to come up with another ribald story that’s fit for print, but as I was working on the column Tuesday night, the news of Kalanick’s resignation broke and I felt compelled to say something.

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Sure, his ouster probably means nothing, but… what if a new, kinder, gentler Uber emerged from the rubble of his tyrannical reign? One that followed the law, treated drivers well, established rates that made sense and finally admitted they’re a transportation company and started acting like one?

We’d really be fucked then.

Read the column here.

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Click here to read the print version if you have difficulties with the Examiner site.

There is a painful typo in paragraph 10 that’s like a dagger in my gut, but what can I say? I live with an infant who recently figured out how to scream at the top of her lungs. Not because she’s upset or mad or in any kind of distress. Just because it’s fun. So uh… yeah. I’m a tad distracted these days.

When I Was a Newbie

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My last two columns for the S.F. Examiner were interconnected, published in two parts.

The first installment, published last week, describes a ride with two ladies who, when I tell them I’ve only been driving for three years, start calling me a “newb” and offering ridiculous advice on how to become a good horrible cab driver.

“You shouldn’t be so nice, newb,” one of the women says.

“You’re never going to make it as a cab driver with that attitude,” says the other.

Their joint laughter is cut short when I turn left onto Hyde.

“This is us over here on the right.”

I hit the hazards and the overhead light.

“I only have a credit card,” the second woman tells me.

“That’s perfectly fine,” I say, inserting the Square reader into my phone.

“Come on newb!” snaps the first woman. “You’re supposed to say your card reader is broken.”

Yeah, they were drunk and having a laugh, but, in part two, published this week, I write about how the old “cabbie ways,” as glorified by these ladies in jest, are what led to rise of Uber and Lyft. And how, when I actually was a “newb” – that is, a hapless Lyft driver – most of my passengers told me they’d started using these new ride-hail options because of all their bad experiences with taxis in the past…

… most of my passengers had these nightmare experiences dealing with The City’s taxi service that mirrored the ladies’ acerbic suggestions: not accepting credit cards, refusing non-airport rides, talking on the phone incessantly and freaking out if you questioned their route.

It seemed like you weren’t a real San Franciscan unless you had a handful of horror stories about taking taxis. People talked about missing flights, losing jobs, getting stuck in the rain and practically left for dead.

My Lyft passengers were so thrilled to have a ride they didn’t care that I barely knew how to get around. (Or refused to attach that hideous pink mustache to the grill of my Jetta.)

Of course, while Lyft and Uber may have solved some of these problems by busting up the taxi industry’s monopoly and in the process forcing out the bad apples who were only able to thrive in a field without competition that capitalized on the public’s desperate need for transportation, a new breed of sleazy operators was unleashed: Uber/Lyft drivers.

But more on that disreputable lot next week…

[photo by Christian Lewis]

The Poor Man’s Taxi Driver

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Do taxis only serve the rich?

Are Uber and Left really accessible to all?

That’s what my passenger in this week’s column for the S.F. Examiner argues…

“Honestly,” I tell him. “I’d rather deal with more than just one demographic of The City. Uber and Lyft only provide transportation for certain members of society, excluding the poor, elderly and disabled.”

“What are you talking about?” he exclaims. “Taxis are way more expensive than Uber! And if you use the ‘Pool’ option, it’s even cheaper.”

After making a bizarre argument that people who don’t own smartphones can save money on rides to the airport by acquiring a burner at Walgreens, he tells me, “Part of what I love about Uber and Lyft is that they’re affordable to everyone and not just the wealthy. Ask around. Most people could never dream of riding in a taxi regularly. Now, they’re riding in cars — nice cars, too — from their doorstep to work for only 3 to 5 bucks a pop.”

As he continues making privileged judgments about how poor people should behave, I bite my tongue. This guy has no clue what it’s like to be poor. And just because the U.S. Department of Housing and Urban Development makes some announcement that Bay Area households earning six figures are now considered lower-class, that doesn’t mean the spoiled brats who find public transportation beneath them are actually broke. For most working-class folks, taking a cab is a luxury, not a right.

The more I think about his nonsensical ideas, the more my head feels like it’s going to explode. There’s just not enough time left in the universe to explain all the many ways his viewpoint is wrong and fucked up.

Read the rest here.

Behind the Wheel 3 Reviewed in Razorcake Magazine

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Behind the Wheel 3 was reviewed in the latest issue of Razorcake magazine. The reviewer particularly liked the Late Night Larry bits.

You can listen to Larry read one of the stories here.

Read the full review on Razorcake’s website.